Why skilled experts are better than chatbots to answer questions

Krishna: These days when you Google something, the first thing that appears is an answer by AI.

Know what? Most of the information given by the AI doesn’t make sense to me. I really get annoyed. I started ignoring the information given by AI.

Several times it even quotes from pseudo-scientists’ and disinformation and misinformation campaigns. Most of it is basic and outdated too.

As I am a specialist, I can identify what is what and what is naught, at least in my field. But not all people who google things can identify rubbish. They think that what the AI is providing is real and correct information.

I saw some people using this false information and giving answers on some sites. I downvote these answers to remove them from active circulation.

Getting the right information on the net is both an art and science these days.

Only “experts with all the right skills” can give authentic information and right knowledge. Rest is trash.

The quality of information found online is extremely variable. Anyone can post data and information on the Internet and not all online sources are equally reliable, valuable, or accurate. It is important to carefully evaluate information found online before relying on it for your own research/knowledge.

Because

The information could be outdated but still circulates

It could be inappropriate and irrelevant things that make no sense

Might have been obtained from unauthentic and unreliable sources

Inaccurate, misleading without any evidence

Totally biased to sway your opinion

We use something called a craap test* to find out these things: ( *The CRAAP test was originally created by the Meriam Library at California State University, Chico)

Image source: The University of Chicago

Now how many people use this craap test to get authentic and correct knowledge or information?

Or at least try to get the information from authentic sources?

Yes, Google or any AI can make mistakes. Errors can occur due to algorithm limitations, outdated information or the spread of misinformation. Accuracy can vary depending on the query and the availability of reliable sources. Google/AI can sometimes provide wrong information especially if the top results come from less credible sources or if the information is outdated.

Examples include incorrect health information, biased news results, misleading featured snippets and controversial historical facts being presented inaccurately.

Moreover it was found that AI too faces cognitive decline (1).

As AI models continue to mature, researchers and users have begun considering risks. For example, chatbots not only accept wrong answers as fact, but fabricate false responses when they are incapable of finding a reasonable reply. Also, as AI models have been put to use in real-world business applications such as filtering resumes and estimating stock trends, users have begun to wonder what sorts of actions they will take when they become uncertain, or confused.

It's important to verify critical information from multiple reliable sources. But most people don’t know how to get the right information. Especially in my field - SCIENCE. I observed people upvoting pseudo-science, false interpretations, strange evidence-less opinions because of confirmation biases and ignorance.

So it is important that we get authentic information from the experts with the right skills.

On some sites, including this one, I came across some of these experts.

But it is vital to identify the experts who can give the correct information. And It is crucial to verify whether the answers given by qualified people are authentic or not because not all of them think critically.

Above all humans need answers to some of the questions their minds pose supported by only human intelligence, not artificial intelligence. To understand human nature and its varied emotions, and react appropriately, you need only a human being, not an artificial programme.

Moreover, some human beings cannot get connected to a face that doesn’t exist, answers that don’t sound authenticity and authority, and look incomplete.

So my most trusted sources for authentic information are peer-reviewed scientific research papers published in high quality journals and experts with all the right skills. My mind is closed to the rest of the rubbish.

And one place where you can find the second one is this place!

It is good for asking questions!

Footnotes: 

1. Age against the machine—susceptibility of large language models to ...